JAL Computers Help Desk
Secure online transactions
If you are interested in placing an order with us on-line, but are concerned about how safe and reliable it will be, here are a few things you'll be happy to hear.
We won't ask you for any payment until we've made sure that all the goods on your shopping list have been processed.
This online merchandise store has been designed to allow you to shop from your desktop using your credit card. For your peace of mind we use Secure Server technology which automatically encrypts your credit card number, so it is impossible for anyone to intercept and use your details.
Cancellation of Orders
You have the right to cancel your order within 7 days of placing it. Please see Section 19 "Cooling of Period" in our Terms and Conditions for the correct procedure to follow.
Despatch of orders will be made via first class/parcel post. Despatch of overseas orders will be made via the least cost airmail.
If on receipt of an order, goods are found to be damaged or faulty, you should notify us immediately. Arrangements will then be made for the return of these goods and the despatch of replacements or a full refund.
If on receipt of an order, goods are found to be unsuitable, you should notify us immediately so that we can make the necessary exchange. Refunds required on unsuitable goods will not include the postage and packing charge.
Just how safe is shopping on the Internet? We believe that shopping on line at www.JAL Systems.com is just as safe as shopping in any high street stores.
Your security and peace of mind are of the utmost importance to us and we are constantly striving to safeguard them.
We do not hold your payment details on file because once we have processed your order we erase your information. This increases our security, as if we do not have it, it can not be read by anyone else.
We use Internet standard encryption technology to scramble your sensitive data when you transmit it to us. This process is known as SSL (secure sockets layer) and we are constantly updating our technology to provide you with the maximum practicable level of security.
To check that you are in a secure area of our site look at the bottom of your browser and you will see a closed padlock or an unbroken key (depending on which browser you are using).